Hostess at Filmhouse Cinemas Limited
Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of: Cinema operations, management of sites, Ownership of sites, Consultancy for cinema development, Design Fit-out; Cinema project management, Film Distribution: Rights Acquisition, Booking into cinemas, and content development.
We are recruiting to fill the position below:
Job Title: Hostess
Location: Victoria Island, Lagos
Job Schedule: Full time
Responsibilities
- Review arrival lists to welcome guests on schedule
- Receive guests upon arrival, delivering excellent customer experience during their time at the cube and seamless exit checkout (overseeing VIP guest arrivals and departures).
- Provide information about amenities, and various offerings at intervals (e.g. menus, area descriptions)
- Attend to guest enquiries and provide solutions timely while in the Cube
- Ensure optimal ambience level at the cinema (i.e. environ. is at best-in-class levels, all lighting utilized, music playing etc.)
- Engage with guests to ensure they’re happy with food and service
- Address customer feedback and escalate when needed
- Responsible for set up and cleanup of the Cube after each booking within stipulated time limit
- Ensure compliance with health, safety and quality standards.
Qualifications
- The right candidate must have a minimum of a Bachelor’s Degree from a recognized university
- Minimum of 2 years in operations management at a supervisory level
Additional Information:
- Job knowledge
- Customer Relation Skills
- Negotiation & Networking Skills
- Personal Credibility
- Planning and Organizational Skills
- Communication Skills
- Analytical skills.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
APPLY HERE
Leave a Reply