Application Closing Date
16th November, 2021.
First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
16th November, 2021.
First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the position below:
Job Title: Digital Channels Support Officer
Job Identification: 362
Location: Lagos
Job Title: Digital Channels Support Officer
Job Identification: 362
Location: Lagos
Job Description
- Review onboarding documents and implement on the required platforms
- Resolve all firstmobile/Firstmonie/USSD/online banking profile management issues
- Token management and dispatch
- Escalate issues requiring higher level of support
- Merchant and corporate profile admin support on digital channels
- Digital channel and ATM monitoring
Requirements
Education:
- Minimum Education: First level Degree in any discipline
Experience:
- At least 2 years’ experience and willingness to learn is key recruitment criteria. Aptitude for web applications is an advantage.
Leave a Reply